Return and refund

Customer satisfaction is our priority.

Returns

We accept returns within 30 days of delivery.

To qualify for a return:

  • The item must be unused.
  • It must be in its original packaging.
  • It must be in the same condition in which it was received.

Non-Returnable Items

We cannot accept returns for:

  • Used products
  • Damaged items caused by misuse
  • Items returned without prior approval

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Include:

  • Your order number
  • Photos of the product
  • Photos of the packaging

We will gladly provide a replacement or full refund if the issue is confirmed.

Refunds

Approved refunds are issued to the original payment method within 5–10 business days after the returned item has been received and inspected.

Shipping fees (if applicable) are non-refundable.

Contact

For return requests, contact:

mail.ohadc@gmail.com