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Return & Refund Policy

We want you to love your VYRO gear. If you're not completely satisfied, you can return it within 30 days of delivery for a full refund — including items purchased at launch or sale prices.

How to start a return
Email us at team.vyrokit@gmail.com with your order number. We'll reply within 1–2 business days with a prepaid return shipping label and instructions. Please don't send items back without first requesting a return — we can only process returns that were approved in advance.

Return conditions
Items should be unused, in the same condition you received them, and in their original packaging, together with proof of purchase.

Damaged, defective or wrong items
Please inspect your order when it arrives. If anything is damaged, defective, or not what you ordered, email us within 30 days with a photo and we'll send a replacement or a full refund — at no cost to you.

Exchanges
Need a different size or color? The fastest way is to return your item and place a new order. Just tell us in your email and we'll prioritize it.

Refunds
Once we receive and inspect your return, we'll email you to confirm. Approved refunds are issued to your original payment method within 5–7 business days. Your bank or card issuer may need a few extra days to post it. If you haven't received your refund within 15 business days of approval, contact us at team.vyrokit@gmail.com.

Questions?
We're here to help: team.vyrokit@gmail.com